Shipping policy
Shipping Policy
Last updated: August 13, 2026
Direct supplier fulfillment
All products sold by My Beagle are fulfilled and shipped directly to you by independent suppliers. My Beagle does not keep these products in its own warehouse. Items in the same order may be fulfilled by different suppliers, ship from different locations, and arrive in separate packages.
Processing and delivery estimates
After payment is confirmed, order details are sent to the applicable supplier for processing. Supplier processing time is separate from carrier transit time. The shipping methods, charges, and estimated delivery information available for your products and delivery address are displayed at checkout before you pay.
Delivery dates are estimates rather than guarantees. Holidays, high order volume, severe weather, carrier disruptions, and other events outside the supplier's reasonable control can cause delays. We will assist with tracking and delivery questions when contacted.
Shipping rates and destinations
My Beagle currently ships only to eligible addresses in the United States. Available supplier shipping rates are displayed at checkout. A supplier might not ship every product to every location. If checkout accepts your delivery address, the total shipping charge will be displayed before payment.
When an order contains products from more than one supplier or fulfillment location, separate rates may be combined into the shipping charge shown at checkout.
Tracking and split shipments
When a supplier ships an item, tracking information is synchronized to My Beagle and a shipping-confirmation email is sent to the email address on the order. Separate packages may generate separate tracking numbers and arrive on different days.
Delivery addresses and changes
Please review your delivery name and address carefully before submitting an order. Contact us through the Contact Us page immediately if a correction is needed. We cannot guarantee that an address can be changed after a supplier begins processing or ships the order.
Damaged, lost, or missing packages
Contact us promptly if tracking has not updated for an extended period, a package arrives damaged, or an order is marked delivered but cannot be located. For damaged packages, keep the item and packaging and provide photographs. For a package marked delivered, first check the delivery area, other household members, neighbors, and the carrier, then contact us within 7 days of the delivery scan so we can coordinate an investigation with the supplier and carrier.
Local pickup
Local pickup is not available because products ship directly from suppliers unless checkout specifically presents a pickup option.
Shipping refunds
Original shipping charges are non-refundable unless an item was damaged, defective, or incorrect, or applicable law requires otherwise.